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End-to-end efficiency for the service industry.
MechSoft gives service businesses an end-to-end digital transformation roadmap, from marketing to after-sales, built on CloudOffix and M-Files. Customer satisfaction, smooth workflows and efficient operations need a powerful, user-friendly software foundation.
One structure from marketing to after-sales.
Marketing management
Automate your marketing with CloudOffix Marketing Cloud: send bulk emails, then track and manage your strategy.
Sales management
Follow every stage of the sales process by managing leads and opportunities.
Subscription management
Manage your customer base, keep customers satisfied and grow recurring revenue.
Invoice management
Send invoices for completed orders and collect payments with CloudOffix Invoicing Cloud.
Project management
Set up workflows with CloudOffix Project Cloud, assign tasks and activities to the right people and track progress.
Help desk
CloudOffix Helpdesk Cloud gives you the tools you need to offer customers a good after-sales support experience.
Customer experience is the heart of service.
CloudOffix’s integrated structure strengthens your customer relationships. Customer data lives in one central database, so you can respond to requests quickly and effectively.
Bring marketing, sales, after-sales and invoicing together in one integrated structure.
From paper to digital workflows.
M-Files makes digital transformation easier in the service industry: by digitising workflows, it removes paper-based processes and raises efficiency.
Automate your processes to handle work faster and without errors.
From first contact to teamwork.
Start your marketing with your visitors
Get to know your target audience and plan your marketing strategies around it.
With CloudOffix: Track your website visitors, send effective emails and start the customer journey.
Team collaboration and communication
Effective teamwork and communication are crucial in the service industry.
With CloudOffix: Boost your team’s productivity with file sharing, instant messaging and team meetings.
From anywhere, with any system.
M-Files and CloudOffix work alongside the other systems in your business.
- Effective reporting: Use CloudOffix and M-Files to track process performance through comprehensive, easy-to-read reports enriched with charts and visuals.
- Mobile access: Manage your business processes any time, from anywhere, and communicate and collaborate effectively with field staff and remote teams.
- Integration: Share data smoothly between the different software and systems you use, through APIs.
Let’s talk about your processes.
Share what your service business needs and our experts will get back to you as soon as possible.