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M-Files QMS

Take the complexity out of quality management with M-Files.

M-Files QMS is quality management system software that manages current quality documents, quality records, approvals and audit evidence in one connected structure.

The problem

Quality problems stem from disconnected information, not missing documents.

Separate folders, email approvals and tracking spreadsheets break one process into disconnected pieces. M-Files manages quality information together with its relationships, so teams have the context they need to make the right decision.

01

Risk of outdated versions

Documents circulating in shared folders and email attachments can leave employees working from invalid instructions.

With M-Files: Only the approved version in force is released for use.

02

Disconnected action tracking

When non-conformities, root causes, corrective actions and outcomes are kept in different tools, it is hard to see the process as a whole.

With M-Files: Related records, owners and due dates come together in a single view.

03

The pre-audit scramble

Gathering evidence by hand raises the risk of missing records and inconsistent histories, and eats into the quality team’s time.

With M-Files: Version, approval, access and activity history are always to hand in the system.

Change management

Let process changes flow into daily work automatically.

Don’t wait for updated procedures to reach the people concerned. M-Files links revised documents to the right roles, departments and locations.

From finding information to tracking actions, every quality-related step runs within the workflows your people already use.

  • 01Automatic notifications to the people concerned after each revision
  • 02Document-linked reading acknowledgements and training tasks
  • 03Consistent practice across departments and sites
Modules

The critical processes of your quality management system on one platform.

Thanks to the metadata-based architecture, every quality record is linked to the right product, process, site, supplier, customer or clause of a standard.

Controlled document management

Manage policies, procedures, instructions, forms and records with their owner, effective date, revision and distribution details, and archive old versions in a controlled way.

Change and impact management

See which training, equipment, products and owners a change affects, and automate assessment and approval steps.

Non-conformance and CAPA

Follow the whole process – from logging a non-conformance and root-cause analysis to corrective and preventive action and effectiveness checks – by owner and due date.

Training and competency tracking

Link new or revised documents to training plans and manage reading, briefing, test and sign-off records centrally.

Audit management

Link internal and external audit plans, findings, evidence and actions to processes, and track open items in real time.

Supplier quality management

Bring supplier assessments, certificates, non-conformities and improvement actions together in one profile and make supply risk visible.

Document lifecycle

Full control, from first draft to audit evidence.

Quality documents are not simply stored: they are drafted, approved, published, delivered to employees and revised when needed. M-Files makes this cycle visible and manageable.

01

Authoring and collaboration

The document owner prepares the content, and contributing teams work on the same controlled document.

02

Review and approval

The right approval workflow starts automatically based on document type, department or risk level.

03

Publishing and training

The approved version is shared with the relevant users, and reading and training tasks are created.

04

Review and revision

Periodic review dates are tracked, and the reason for each change and the full version history are preserved.

Benefits

Focus on the information itself, not the folder.

M-Files describes quality documents with metadata, so the same information can be found and managed in the context of a process, site, product, supplier, customer, project or clause of a standard.

  • Faster access: find the right document through its content and relationships instead of searching folders.
  • Fewer errors: reduce the risks of outdated versions, missing approvals and manual data transfer.
  • Greater control: track owners, pending tasks and delays in real time.
  • Audit-ready: the audit trail builds itself automatically as the process moves forward.
  • Metadata-driven search, automatic versioning and dynamic role-based permissions
  • Integration with ERP, CRM, Microsoft 365 and email; cloud, on-premises or hybrid deployment
  • Your existing quality documents are moved into a metadata structure through a migration planned with the MechSoft team
Standards

Different quality standards, one shared digital foundation.

Your organisation’s own processes and sector requirements are configured with M-Files workflows, building a solid foundation for record integrity and traceability.

01

ISO 9001

Quality management, documented information and continual improvement

02

ISO 14001

Environmental records, obligations, risks and action tracking

03

ISO 45001

Occupational health and safety documents, incident records and improvement activities

04

IATF 16949

Automotive quality processes, supplier records and change traceability

Frequently asked questions

Quality management system: common questions.

01

What is a quality management system (QMS)?

A quality management system (QMS) is the structure through which an organisation defines and monitors the policies, procedures, records and processes that assure the quality of its products and services. Standards such as ISO 9001 set its requirements, and QMS software makes them digital and auditable.

02

What is a quality document management system (QDMS)?

A quality document management system (QDMS) manages policies, procedures, instructions, forms and quality records with revision, approval, distribution and read tracking. M-Files QMS combines this document control with CAPA, audits, training and supplier quality on one platform.

03

How does QMS software deliver ISO 9001 document control?

Policies, procedures, instructions and forms are managed with owner, effective date, revision and distribution details. The right approval flow starts automatically by document type, the approved version is distributed with read tasks, and old versions are withdrawn.

04

What is a controlled copy?

A controlled copy is an official copy of a document whose distribution is recorded and which is updated or withdrawn when the document is revised. In M-Files QMS users always reach the single approved version; distribution and read confirmations are tracked and old versions are withdrawn automatically.

05

Can corrective and preventive actions (CAPA) be managed?

Yes. From non-conformance to root-cause analysis, corrective and preventive action and effectiveness checks, the whole process is tracked by owner and due date and linked to the related documents and audit findings.

06

Which standards does it support?

The documentation, record and action requirements of standards such as ISO 9001, ISO 14001, ISO 45001 and IATF 16949 are managed on the same digital foundation.

07

How does it make audit preparation easier?

The audit trail builds automatically as work happens. Findings, evidence and actions stay linked to processes, so there is no record-gathering before an audit and open items are tracked in real time.

08

Where is quality data stored, and is anything transferred abroad under KVKK?

In MechSoft’s M-Files QMS projects the system is installed on-premises: quality documents and records stay on your own servers, so no personal data is transferred abroad under KVKK, Turkey’s data protection law.

Let’s review your quality processes together.

Let’s look at your document structure, approval workflows, and non-conformance and audit processes together, and build the M-Files solution architecture that fits your organisation.