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CloudOffix AI Builder: an AI assistant and autonomous task manager for every process.
CloudOffix AI Builder is a low-code platform for designing AI assistants and autonomous task managers tailored to your business processes. Plug them into your workflows with little effort and give employees and customers better service.

One AI ecosystem instead of dozens of tools
AI Builder is CloudOffix's low-code AI platform for creating AI assistants and autonomous task managers that fit any company or process. You no longer need a separate AI tool for every need.
It brings company data together on one platform to create a central AI ecosystem, works with your existing enterprise software and data sources, and analyses business data to produce solutions that learn and improve.
- 01A unified AI strategy instead of data silos and incompatible systems
- 02Fast, low-cost design and deployment
- 03AI made accessible to every employee

Assistants that talk, agents that act on their own

AI assistants
Conversational AI assistants that answer users’ questions. They give employees continuous support through messaging apps, and customers through website live chat, WhatsApp, Instagram DM and Facebook Messenger.

Autonomous task managers
They act on their own when set conditions are met and finish the job without human intervention: candidate screening, voice interviews, automated emails, recruitment tracking, performance management and more.
See AI Builder in action
Watch how assistants and autonomous task managers are designed inside CloudOffix.
Built for enterprise use
Your data stays secure, and AI adapts to your own processes and applications.
- Zero Copy: data is never copied outside; AI works directly on the database
- AI understands context from metadata alone; content is not used to train models
- Domain-based filtering keeps AI focused on relevant data and reduces the risk of using the wrong data
- Apps and models you customise with low-code are part of AI processes from day one
- Ready-made assistants for every module, plus CloudIA, the core assistant available to everyone
- Assistants trained on your internal documents that answer strictly within them
- As many assistants and autonomous task managers as you need, for internal teams and customers
Connecting to WhatsApp or Messenger is as easy as opening a live chat channel
Open a live chat channel
Create a new live chat channel in CloudOffix.
Enter the API key
Enter the API key from the relevant social media platform.
Create and connect your assistant
Design your AI assistant and connect it to the channel.
Train it and go live
Train the assistant on documents or let it answer from the database; with the right configuration it is ready to use in a short time.
Note: No technical knowledge is needed if the assistant only answers questions. Actions such as “send email” or “change stage” need small code snippets, and AI can help you write those too.
Common questions about AI Builder
Does it work with my existing ERP/CRM, such as SAP or Salesforce?
Yes. When you integrate CloudOffix with an external platform such as SAP or Salesforce, data flows into the CloudOffix ecosystem and can be processed from day one with customisable and predefined analysis models.
Can I use it for HR?
Yes. An AI assistant answers employee questions about leave, onboarding and benefits, while an autonomous task manager takes on candidate screening, recruitment tracking, voice interviews, automated emails and performance management.
What is CloudIA?
CloudIA is the core AI assistant in CloudOffix, available to every user. Within each user’s permissions, it analyses data in apps such as contacts and calendar and answers questions like “Do I have a meeting today?” quickly and accurately.
Build your smart assistants fast with AI Builder
Work with MechSoft experts to identify which of your processes an AI assistant or autonomous task manager could speed up.
The right platform alone is not enough. You also need the right architecture and the right partner.
Let’s build the digital architecture that fits your business, and turn your data, processes and AI into concrete business results.
MechSoft is a digital transformation and AI consultancy. Since 2008, we have helped organisations become more connected, agile and AI-ready.