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Manage the student experience on one platform.
Student experience management on CloudOffix runs the whole journey, from a prospective student's first enquiry to graduation, on one platform with shared data and personalised communication.
360° student view
Bring application, enrolment, payment, academic progress and contact details together in a single profile.
Connected processes
Let academic and administrative teams work together from the same, current information.
Personalised experience
Give every student the information they need at the right time, through the right channel.
From scattered touchpoints to a connected student experience.
Link enrolment, payments, communication, academic performance, events and learning on one platform. Your institution becomes not just more digital, but more connected and ready for the future.
- Students find the information they need in one place
- Academic staff see each student in up-to-date context
- Administrative teams work from the same data
- Senior management gains visibility across the institution
One platform, from prospective student to graduate.
Manage every stage with a shared data model, automation and AI-assisted processes.
Prospective student management
Gather prospects from your website, events, webinars, social media and contact centre in one place, and follow their interests and application status.
Admissions and enrolment
Manage documents, interviews, approvals and tasks in one process, from application to confirmed enrolment.
Invoicing and payment tracking
Follow fees, invoices, payment plans and collections from one screen, and send automatic notices when payments are late.
Academic performance tracking
Track course results, progress and support needs so teams can take the right action in time.
Personalised communications
Prepare targeted messages on enrolment dates, timetables, exams, payment reminders and announcements.
Events and webinars
Manage registration, attendance, reminders and follow-up for everything from open days to alumni reunions.
CloudOffix Connect
Run student meetings, advising sessions, interviews and online appointments directly within the student journey.
E-learning and resource sharing
Share learning content, guides, videos and documents easily with students and staff.
Student support
Handle academic, financial and administrative requests with the right team and service levels, and see the full history in one view.
A 360° view of every student.
Contact details, applications, enrolment, programme choices, payments, academic progress, events and every interaction come together in the same profile.
First contact and prospect stage
The prospect's source channel, interests, preferred programme and contact history are recorded.
Application and enrolment
Interviews, documents, programme choice, fees and enrolment steps move forward in one process.
Current students
Academic progress, payments, event attendance, requests and communication are added to the profile.
Graduation and alumni relations
The relationship carries on after graduation through events, communities and regular contact.
A better experience for everyone.
For students
Easy enrolment, quick communication, transparent payment tracking and one place to find resources.
For academic staff
Get to know each student better, follow their progress and offer support in good time.
For administrative teams
Reduce manual work, speed up processes and see what is happening as it happens.
For senior management
Raise student satisfaction and efficiency, and strengthen data-driven decision-making.
More CloudOffix use cases
Happier students. A stronger academic institution.
The future of education depends on more than digitalising processes: it means turning the entire student journey into one connected, meaningful experience.