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Information management, quality and compliance

Information management that makes your corporate knowledge audit-ready and AI-ready.

Information management and compliance consulting is a service that brings documents, quality records, contracts and personal data processes, together with their context, into a single information architecture. The result: fast access to the right information, an audit trail that builds itself and a data foundation AI can work on safely.

Who is it for?

The problem isn’t missing documents. It’s disconnected information.

For document-intensive, regulated or frequently audited organisations, particularly in manufacturing, energy, construction and engineering, finance, healthcare, legal and the public sector. The problems we see most often:

01

Information lost in folders

Documents scattered across file servers, email attachments and personal computers, with time wasted searching and work done on the wrong version.

Our approach: We design a metadata model based on what the information is rather than which folder it sits in, and centralise version and access control.

02

The pre-audit scramble

Gathering evidence by hand and tracking nonconformities and corrective actions in separate tools raises the risk of missing records and an inconsistent history.

Our approach: We design quality processes so the audit trail builds itself as the work gets done.

03

Treating KVKK compliance as a one-off project

Personal data covered by KVKK (Türkiye’s data protection law) is spread across ERP, CRM, file servers and cloud storage, so the inventory, retention and disposal periods and data subject requests can’t be tracked.

Our approach: We turn the data inventory, retention and disposal rules and request handling into a compliance process that runs continuously.

04

Contract details that slip through

Where an approval is waiting, who holds an obligation and when a renewal is due are all left to people’s memory.

Our approach: We manage contracts in a single lifecycle from drafting to renewal, with owners and dates tracked.

05

Information that isn’t ready for AI

AI built on information with no defined context, owner or permissions either gives wrong answers or creates a risk of unauthorised access.

Our approach: We set up the information architecture, permission model and governance first, then introduce document-centric AI use cases.

What we do

One digital foundation for information, quality and compliance.

Information architecture and document management

We design document types, metadata, lifecycles and the permission model, and plan the move from file servers to context-driven information management.

Quality management system (QMS)

We design controlled documents, change management, nonconformity and CAPA, training, audit and supplier quality processes to meet the requirements of ISO 9001, ISO 14001, ISO 45001 and IATF 16949.

KVKK compliance processes

We make the personal data inventory, retention and disposal rules, access logs and data subject requests manageable in a single structure.

Contract lifecycle

We bring drafting, negotiation, approval, e-signature and mobile signature, and obligation and renewal tracking into one process.

İYS and consent management

We integrate commercial message consents with İYS, Türkiye’s Message Management System, and manage them traceably, linked to CRM, marketing and support processes.

AI that works with your documents

With permissions preserved, we introduce document summarisation, classification, information extraction and natural-language Q&A over company knowledge.

How we work

From an information inventory to a living compliance system.

We adapt the phases to the scope and size of your organisation; a typical engagement runs like this.

01

Information and process inventory

We map document types, storage locations, quality and compliance requirements, existing systems and risk points.

02

Information architecture and permission design

We design the metadata structure, workflows, approval steps, retention and disposal rules, and role-based access.

03

Pilot and validation

We start with a priority process or department, test with real documents and collect user feedback.

04

Migration and integration

We migrate existing documents into the metadata structure in a planned way, or connect them where they already live, and integrate with ERP, CRM and Microsoft 365.

05

Rollout and training

We spread the new way of working across the organisation with role-based training and make process owners part of governance.

06

Continuous compliance and improvement

We track periodic reviews, findings and actions, and update the structure as regulations and processes change.

Deliverables

What will you have at the end?

Scope varies by organisation; typical deliverables include:

  • Information and document inventory, with risks and improvement areas
  • Metadata model, document types and lifecycles
  • Role-based permission matrix and approval flows
  • Retention and disposal rules, and a personal data inventory structure
  • Quality processes: controlled documents, CAPA, audit and training tracking
  • Migration and integration plan
  • Processes in live use and user training
  • Document-centric AI use cases and usage rules
Tools we use

The right tool, in the right architecture.

As an M-Files Premier Elite Partner and CloudOffix Global Partner, these are the tools we use most often in information and compliance projects:

M-Files

Context-driven information and document management with versioning, audit trail and metadata-based permissions.

Explore M-Files

M-Files QMS

Controlled documents, change, CAPA, training and audits in one connected structure.

Explore M-Files QMS

KVKK with M-Files

Data inventory, access, disposal, audit and request processes on one platform.

Explore the KVKK solution

M-Files Aino

An AI assistant that classifies and summarises documents and lets you ask questions about company knowledge in natural language.

Explore Aino

Contract management with M-Files

The contract lifecycle from drafting to renewal, with e-signature, mobile signature and remote identity verification.

Explore contract management

İYS integration

Central, up-to-date and traceable management of commercial message consents, connected to CRM and marketing processes.

Explore İYS integration
FAQ

About information management and compliance consulting

01

What does information management consulting solve?

Information management consulting makes sure documents and records reach the right person, in the right version and with their context, wherever they are stored. That reduces search time, version errors and the work of preparing for audits.

02

Do we have to migrate our existing file servers?

No. M-Files can also connect information where it already lives; the scope and order of any migration are planned in phases to suit your organisation.

03

Does this guarantee KVKK compliance on its own?

No. The structure we build supports controlled management of the data inventory, access, disposal and requests; legal compliance must be assessed separately against your processes, data use and current legislation.

04

Which quality standards do you support?

We support ISO 9001, ISO 14001, ISO 45001 and IATF 16949 in particular, building the document, record, action and audit processes these standards require on a shared digital foundation.

05

Can AI use our documents safely?

Yes, when it is set up correctly. AI works within your existing permission model, so users only get answers based on information they are authorised to access. The deployment model and data location, on-premises or cloud, are chosen to suit your needs.

Let’s get your information ready for audits and AI together.

Let’s review your document, quality and compliance processes together and map out the information architecture and roadmap that suit you.