Unified Customer and Consent Data
Bring customer information, communication preferences, consent status, and interaction history into a single view, helping teams work with consistent and up-to-date customer data.
Centralize customer consent management with İYS, Türkiye’s official system for commercial electronic communication consents, and keep your marketing communications aligned with up-to-date consent data.
Talk To Our TeamMechSoft goes beyond simply transferring consent data. Connect customer profiles, communication preferences, and interaction history within the same business context for a more consistent approach to customer communications.
Connect IYS consent data with the customer view shared across sales, marketing, and service teams, keeping communication preferences in context throughout the customer journey.
Bring customer information, communication preferences, consent status, and interaction history into a single view, helping teams work with consistent and up-to-date customer data.
Manage email, SMS, and phone communications based on customer preferences, while keeping marketing and service interactions connected within the same customer context.
Maintain traceable opt-in and opt-out records and support controlled consent management processes aligned with IYS and (GDPR) KVKK requirements.
When customer data, communication preferences, and workflows come together on the same platform, teams work with greater consistency and automation becomes more reliable.
Bring customer information, interaction history, communication preferences, offers, and service records together in one profile, giving sales, marketing, and support teams a shared customer context.
Move beyond disconnected lists and repetitive data entry. Build workflows that connect consent updates directly to the relevant customer record, campaign, or service process.
Power AI-driven segmentation, content recommendations, and customer service scenarios with up-to-date customer data and communication preferences for more relevant and controlled automation.
Connect every communication channel to a shared customer profile and up-to-date consent data to deliver a more consistent customer experience.
Manage campaign and informational emails based on each customer’s latest communication preferences.
Keep SMS consent connected to the customer profile and interaction history for a consistent view across touchpoints.
Make current calling preferences available to sales and contact center teams within their existing processes.
Capture consent from web forms together with its source and timestamp, and connect it directly to the customer profile.
Reflect preference changes captured during customer service interactions across the relevant customer profile and processes.
Centrally manage consent captured through stores, events, and field teams, keeping customer preferences consistent across physical and digital touchpoints.
Note: İYS integration provides the technology infrastructure for managing consent records and communication preferences. Organizations remain responsible for configuring and operating their processes in accordance with applicable legislation and their own legal assessments.
İYS izin yönetimini satış, pazarlama ve müşteri hizmetleri süreçleriyle aynı platform yaklaşımında birleştirin.
Müşteri adayından teklife, satıştan faturalandırmaya kadar satış döngünüzü merkezi müşteri verisiyle yönetin.
Sales Cloud’u KeşfedinE-posta pazarlaması, segmentasyon, kampanya otomasyonu ve müşteri etkileşimlerini güncel veriyle yönetin.
Marketing Cloud’u KeşfedinMüşteri taleplerini, hizmet geçmişini ve destek süreçlerini satış ve pazarlama verileriyle bağlantılı yönetin.
Helpdesk Cloud’u KeşfedinFind answers to common questions about how İYS integration works and connects consent data with your business processes.
It helps centralize commercial electronic communication consents collected across different channels, connect them with the relevant customer records, and synchronize consent data with İYS.
Yes. Consent status can be connected with customer profiles, sales opportunities, campaigns, and service records, giving teams visibility into current communication preferences before contacting a customer.
Opt-outs and preference changes can be reflected in the central customer record based on defined integration rules, allowing relevant marketing processes to be updated accordingly.
Yes. The integration can be designed around your organization’s existing technology environment. Data sources, customer identities, communication channels, and related processes are assessed as part of the implementation.
No. IYS integration provides the technology needed to manage consent records and communication preferences in a more controlled and traceable way. Legal compliance also depends on your organization’s processes, use of data, and applicable regulatory requirements.