“Documents that work with AI”: your questions, answered.

No, not only manually. You can drag and drop documents into M-Files, and integrations with Outlook, File Explorer and other systems can also bring them in automatically. Manual work is kept to a minimum, so document management becomes faster, better organised and less error-prone.

M-Files runs on-premise or in the cloud, depending on your needs, and fits your existing security policies. Its AI infrastructure is based on hosting data in Türkiye and works on metadata rather than content, keeping data secure and under your control.

Yes. M-Files integrates with any ERP system that offers API or web-service support: it reads ERP data, links it to documents and makes processes more connected and efficient.

No, by default there is no limit on the number or size of documents. Specific limits can be set in the system if needed.

Yes. M-Files is industry-agnostic and is used in many sectors — finance above all, but also construction, manufacturing and services. In tightly regulated environments such as banking, it can be configured to meet document management, process tracking and compliance needs. In lending, for example, the income documents and contracts collected with an application are automatically classified and routed to the right process; AI analyses their content to spot missing or risky information, so assessment is faster and more controlled.

M-Files AI works with powerful AI platforms such as OpenAI and Gemini. It can also be integrated with other AI services as needed, and a set-up specific to your organisation can be designed.

Yes, standard documentation and training content are available, although people usually learn most effectively through use cases and demos. In a short demo or training session tailored to your needs, we can show in detail how M-Files AI works and where it adds value.

Yes. With built-in OCR, M-Files reads scanned documents automatically, makes them searchable and brings them into your processes. There is no fixed token limit for bulk processing; performance and capacity scale with the underlying infrastructure and system configuration.

The AI capabilities shown in the webinar are built on top of M-Files and enabled according to your needs. To use them, simply contact your Customer Success or Project team, who will configure them to suit your current set-up.

There is no fixed ceiling: agents in M-Files can be customised and extended for your organisation’s own processes and needs. The limit is set by your data, processes and goals rather than by a fixed rule, and the set-up keeps improving around your use cases.

Yes. When images containing text (such as JPEGs) are uploaded, the text is read with OCR and included in search results. Images without text can be classified by content type. Comments added to documents are indexed too, so you can easily find documents by what a comment says.

Your data is not used for model training; access rights and retention periods are defined and managed according to your organisation’s policies, in line with KVKK (Türkiye’s data protection law). M-Files runs on-premise or on cloud infrastructure located in Türkiye, as required, keeping data location and security under control. The AI infrastructure works on metadata without moving document content to external systems.