What is Odoo, and what should you check when choosing a CRM?
Odoo is an open-source-based business application platform developed by Belgium-based Odoo S.A., offering apps such as CRM, sales, accounting, inventory and e-commerce in one suite. This page summarises Odoo neutrally from its public sources and lists the questions to ask when choosing a CRM in Turkey.
What is Odoo?
Odoo is business software that lets companies run sales, CRM, accounting, inventory, manufacturing, projects, HR and websites with modular apps. The company describes its apps as a “suite of open source business apps” and publishes the source code on GitHub.
A short history
- The software was created in 2005 by Fabien Pinckaers under the name TinyERP.
- It was renamed OpenERP in 2008, and the company took the name Odoo in 2014.
- Its headquarters are in Grand-Rosière, Belgium.
Community and Enterprise editions
Odoo ships in two editions. Odoo Community is the open-source edition, licensed under LGPL version 3. Odoo Enterprise is licensed under the Odoo Enterprise Edition License v1.0 and requires a valid Enterprise subscription or a partnership agreement with Odoo S.A.
Sources: About Odoo page, Odoo 18 documentation “Licenses” page, Wikipedia “Odoo” article; accessed 21 October 2026.
What does Odoo CRM offer, and how is Odoo priced?
Odoo CRM is one of the apps in the Odoo suite. It covers core CRM functions such as lead and opportunity tracking, sales stages and sales team activities, and is used together with the suite’s other apps such as sales and accounting.
Odoo publishes its plans on Odoo’s pricing page. As of 21 October 2026 the page lists three plans:
- One App Free: one app, unlimited users, on Odoo Online.
- Standard: all apps on Odoo Online, priced per user per month.
- Custom: all apps; hosting on Odoo Online, Odoo.sh or on-premise; Odoo Studio, multi-company and external API access; priced per user per month.
Current amounts vary by region and contract length, so check them directly on Odoo’s pricing page. Total cost depends not only on licences but also on implementation, customisation, integration and support services.
Questions to ask when choosing a CRM in Turkey
Whichever platform you evaluate, the answers to these questions shape the total cost and the success of the project.
- Is there a Turkish interface, and implementation and support delivered in Turkey, in Turkish?
- How is integration with İYS, Turkey’s commercial message consent system, handled?
- Can fields, stages and approvals specific to your sales process be adapted without code?
- Are AI and automation part of everyday sales work, or a separate add-on?
- What is the scope and cost of integrating existing systems such as ERP, accounting and email?
- What is the three-year total cost including licences, implementation, customisation and support?
How CloudOffix Sales Cloud answers these criteria
CloudOffix is positioned as an AI-Native Business Operations Platform. As a CloudOffix Global Partner, MechSoft delivers implementation, tailoring and support in Turkey.
Local team, support in Turkish
Analysis, implementation, training and support run in Turkish with the MechSoft team, drawing on experience from more than 1,500 projects since 2008.
Authorised İYS integrator
MechSoft is an official İYS integrator authorised by the Turkish Ministry of Trade; the İYS integration on CloudOffix keeps commercial message consents in sync.
Low-code tailoring
Stages, required fields, tasks, approvals and transition rules are configured to your sales model; CloudOffix AI Builder lets you design AI assistants for your own processes.
One flow from sales to revenue
Leads, opportunities, quotes, orders, subscriptions and invoicing share one customer context; the pipeline and revenue forecast are followed in live reports.
Frequently asked questions about Odoo
Which country is Odoo from?
Odoo is developed by Odoo S.A., headquartered in Belgium. The software started as TinyERP in 2005 and has carried the Odoo name since 2014.
Is Odoo free?
Odoo Community is open-source software licensed under LGPLv3. On Odoo Online the “One App Free” plan offers a single app at no cost; all apps and Enterprise features require a paid subscription.
Are Odoo CRM and Odoo ERP the same thing?
No. Odoo is a suite of apps and CRM is one of them. Used together with apps such as accounting, inventory and manufacturing, it extends into ERP.
Where can I find Odoo prices?
Odoo publishes its plans and per-user monthly fees on Odoo’s pricing page. Amounts vary by region and contract length; implementation and customisation services are priced separately.
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